Healthy Gaming Pledge

BD Jelly Responsible Gaming – Build Safe & Healthy Gaming Habits

BD Jelly believes gaming should be a source of fun, not stress. We're committed to helping you play responsibly. With our tools, guidance, and resources, you can always stay in control.

18+
For Adults Only
24/7
Support Assistance Available
10+
Activate Protection Tools
৳0
Free Counseling Service

BD Jelly's Commitment to Responsible Gaming

BD Jelly is more than a gaming platform — we're building a responsible community. With millions of gamers across Bangladesh in mind, we've created an environment where gaming stays what it should be: entertainment.

Responsible gaming means knowing your limits, setting a budget, and recognizing when it's time to take a break. BD Jelly gives you all the tools you need to stay in control at all times.

Remember – gambling is not a source of income, it's entertainment. Before every bet, ask yourself: can I afford to lose this money? If the answer is no, stop.

Important: Gambling can cause mental health issues. If you're struggling, contact us right away or activate self-exclusion.

Our Core Commitments

1

Age Verification

We ensure that only users aged 18 and above can access our platform.

2

Clear Terms & Conditions

The odds and rules for every game are clearly displayed so you can make informed decisions.

3

Protection Tools

Deposit limits, time limits, cooling-off periods, and self-exclusion can all be activated with ease.

4

Professional Support

If signs of problem gambling appear, we'll direct you to professional support.

BD Jelly's Responsible Gaming Tools

These tools put you in charge of how you play.

Set Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Limits take effect immediately once set. Requests to increase a limit become active after 24 hours — this delay is there to protect you.

Session Time Control

Decide in advance how many hours you'll play each day. Once that time is up, you'll be automatically alerted and given the option to end your session.

Cooling-Off Period

Temporarily suspend your account for a set period (1 day to 6 weeks). You won't be able to log in during this time. Take a breather and come back with a clear head.

Self-Exclusion

You can exclude yourself from BD Jelly for an extended period (6 months to 5 years). Once activated, self-exclusion cannot be reversed during the chosen period.

Loss Limit

Set a daily or weekly loss limit. Once you reach that limit, no further bets can be placed automatically. Take control of your own budget.

Help & Support

BD Jelly's 24/7 support team is always on hand to help with problem gambling concerns. Reach us anytime via live chat or email.

How to Activate Protection Tools

Activating responsible gaming tools on BD Jelly is straightforward. Just a few steps and your protections are in place.

1

Log In to Your Account

Log in to your BD Jelly account and click the profile icon in the top right corner.

2

Go to the "Responsible Gaming" section

Go to your account settings and open the "Responsible Gaming" menu.

3

Choose Your Tool

Choose from deposit limits, time limits, cooling-off periods, or self-exclusion — whichever suits your needs.

4

Set Your Limits

Enter the amount or time frame and confirm. Your deposit limit will take effect immediately.

5

Get Confirmation

A confirmation message will be sent to your registered mobile number via SMS or email.

Warning Signs of Problem Gambling

If you or someone close to you is showing any of the signs below, seek help immediately.

  • You're spending beyond your budget but find yourself unable to stop.
  • You're hiding your gambling from family or friends.
  • Chasing losses by placing bigger bets.
  • You're struggling to focus on work, family, or studies.
  • Borrowing money or selling assets to fund gambling.
  • Feeling restless or anxious when not playing.
  • Losing makes you irritable and you feel a strong urge to keep playing.

If even one of the above signs applies to you, reach out to our support team today. Asking for help is an act of courage.

Self-Assessment – Are You Gaming Responsibly?

Answer the questions below to evaluate your gaming habits.

1. In the past month, have you ever spent more than your budget on betting?

2. Have you ever hidden your gambling from family or someone close to you?

3. Have you tried chasing losses by placing bigger bets?

4. Is gaming negatively affecting your work, family, or relationships?

5. Do you feel restless or anxious when you're not playing?

You're gaming responsibly!

Your gaming habits appear to be under control. Even so, stay vigilant by making use of our protection tools.

You may need help.

Your answers indicate some signs of problematic gaming. Please speak with our support team or activate self-exclusion.

Common Questions About Responsible Gaming

Answers to the most frequently asked questions about BD Jelly's responsible gaming.

Yes, limits can be changed, but rules apply. Reducing a limit takes effect immediately. However, requests to increase a limit will only be activated after a 24-hour cooling-off period — this is designed to protect you from raising limits on impulse.

No, your account balance is completely safe. Activating self-exclusion prevents you from logging in, but your funds will be returned to you once the exclusion period ends. Deposits cannot be made during the exclusion period.

A cooling-off period is a short-term break (1 day to 6 weeks) that lifts automatically when it expires. Self-exclusion is long-term (6 months to 5 years) and cannot be reversed before the period ends. For problematic gaming behaviour, self-exclusion is the more effective option.

Absolutely not. BD Jelly strictly enforces an 18+ policy. Age is verified at registration, and additional ID verification may be requested for suspicious accounts. If a parent suspects their child has created an account, please notify us immediately.

BD Jelly's 24/7 support team is ready to help. Email us at support@bdjelly.bet or reach us via live chat on the website. We'll assess your situation and help you take the right steps.

Never share your password with anyone. Keep it strong and update it regularly. Enable two-factor authentication (2FA). If you suspect unauthorized access to your account, contact our support team immediately.

8 Golden Rules of Responsible Gaming

Follow these simple guidelines and gaming will always stay enjoyable.

1

Set Your Budget First

Before you start playing, decide how much you're willing to spend today. Stick to that limit — win or lose.

2

Treat It as Entertainment

Don't think of gambling as a source of income. It's entertainment — just like buying a movie ticket or dining out.

3

Take a Break

Take at least a 15-minute break every hour. Get up, drink some water, take a short walk.

4

Don't Bet on Impulse

Never bet when you're angry, upset, or under the influence. Make decisions with a clear head.

5

Don't Chase Your Losses

Never chase your losses with more bets. It's the biggest trap there is.

6

Track Your Time

Keep track of how long you play. Use BD Jelly's session timer.

7

Inform Your Family

Let someone you trust know about your gaming habits. Accountability goes a long way in keeping you safe.

8

Don't Hesitate to Ask for Help

If something feels wrong, seek help right away. BD Jelly's support team is always here for you.

Play Responsibly, Enjoy Safely

Join BD Jelly and use our responsible gaming tools to play with complete control. Keep the fun — lose the stress.

18+ Adults only. Play responsibly.

বাংলা